The Free Trial gives you the chance to explore Surveyapp’s functionality and get a feel of the feedback experience. There is a limit of 15 responses for the Free Trial.
Category Archives: Tablet Surveys
How can I view all my device PINs?
You can view and edit your device pins by visiting https://app.surveyapp.io/devices. Simply click on the hidden PIN of a single device to reveal it or check the ‘Show PINs for all devices?’ to view the PINs of all your devices.
How do I customize my survey screens colors or add a logo?
Add a question to your survey 2. Open the question screen settings: 3. From the customization popup, click on color fields to change colors or upload background images, then click “Save”. Logos can be added as background images. 4. Save Changes made to your survey, then deploy (bottom right buttons)
Can I disable the auto-timeout on my survey?
Switching auto-timeout off is recommended when you are conducting a survey in-person, or if you anticipate your respondents will take a longer time to fill in the survey. Launch Surveyapp on your device (Survey terminal, tablet or phone). Tap on the Settings button. On the Settings screen, toggle the ‘Timeout survey when respondent is inactive’ […]
Why are my surveys not showing on the tablet or in the reporting system?
All surveys, when created are ‘live’ and available to run on your devices immediately. You can also query these surveys in the reporting system to generate reports, responses, wallboards etc. Sometimes, you may find your Survey list growing considerably and see a lot of old surveys on your devices, or in the survey selector in […]
How do I sign in to Surveyapp on my tablet?
Install the Surveyapp app on your tablet. Launch the app. Please make sure you are connected to WiFi. By default, Surveyapp will ask you to create your account. If you already have an account (or have created your account on www.surveyapp.io), tap on ‘< LOGIN INSTEAD?’ Type in the email address you signed up with. […]